Morocco local Away

Travel Support

Frequently Asked Questions

Everything you need to know about booking your Moroccan adventure. Can't find the answer? Contact us directly.

Booking is simple! For day trips and tours, you can browse our Excursions page and click "Book Now". For transportation, please visit our dedicated Airport Transfer page to book your ride from Marrakech (RAK) or Casablanca instantly via WhatsApp.

We understand that plans change. You can cancel or reschedule most day trips and transfers up to 24 hours before the scheduled time for a full refund or free rescheduling. For multi-day Grand Tours, please refer to the specific terms provided during booking.

We offer both! Our Private Tours include a dedicated vehicle and driver for a personalized experience, perfect for families and couples. We also offer Shared Group Tours for popular destinations like Ourika Valley, which are a budget-friendly way to meet fellow travelers. You can choose your preference on the booking form.

Absolutely. We specialize in bespoke travel experiences. If you have a specific route in mind or want to combine different cities, simply visit our Contact Us page and send us your requirements. Our local experts will craft the perfect itinerary for you.

Yes, our transfer services operate 24/7. Whether your flight lands at 2 PM or 3 AM, our driver will be waiting for you at the airport arrivals area with a sign bearing your name. Learn more about our fleet on the About Us page.